BT Openzone to enhance Internet services across Hilton Worldwide's UK and Ireland hotels
Released on: July 01, 2011, 3:35 pm
Internet & Online
BT Openzone has entered into a strategic agreement with Hilton
Worldwide to provide a fully-managed suite of Wi-Fi and Internet
services across hotels in the U.K. and Ireland. The new technology
will provide a tenfold increase in bandwidth and an even more
consistent, high-quality online experience for guests at nearly 100
Hilton Worldwide properties beginning in Autumn 2011.
This agreement provides guests with BT Openzone Wi-Fi access, high-speed broadband,
conference and event services in more than 17,000 bedrooms, public areas and meeting
and conference spaces, including 24-hour customer support. The new Wi-Fi service
will be available free of charge to all Gold and Diamond Hilton HHonors members and
over five million BT Total broadband customers. BT Openzone users and customers
from iPass, AT&T and other BT Openzone roaming partners can also use the super-fast
broadband when visiting the hotels.
"We are committed to providing our guests with access to the very latest
technology, complementing our world class hospitality, and are delighted to
collaborate with BT Openzone to deliver an outstanding service in the U.K. and
Ireland," said Robert Webb, Chief Information Officer, Hilton Worldwide. "This
deal builds on last year's agreement with AT&T in the United States and Canada as
we look to partner with the very best technology providers around the world."
Chris Bruce, CEO, BT Openzone, said: "The growing number of travellers with mobile
devices such as tablet computers and smartphones, means guests increasingly expect
to be able to log on wherever they are and with a fast and reliable connection. BT
currently has 2.8 million Wi-Fi hotspots across the U.K. and Ireland. By expanding
our coverage at Hilton Worldwide's portfolio of hotels, we are demonstrating our
commitment in providing leading edge technology services to partners in a very
demanding service environment."
BT Openzone will use an 'above property', centralised cloud computing
architecture, and will oversee network operations, guest Internet support, network
engineering, software development and 24/7 network monitoring for Hilton
Worldwide's business Wi-Fi and Internet services.
Hilton Worldwide's portfolio of six brands in the U.K. and Ireland includes Waldorf
Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels and Resorts,
Doubletree by Hilton, Hilton Garden Inn and Hampton by Hilton.
About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For 92 years, Hilton Worldwide has been offering business and
leisure travelers the finest in accommodations, service, amenities and value. The
company is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Its brands are comprised of more than 3,750
hotels and 615,000 rooms in 84 countries and include Waldorf Astoria Hotels &
Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton,
Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton,
Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the
world-class guest reward program Hilton HHonors.
BT is one of the world's leading providers of communications solutions and
services, operating in more than 170 countries. Its principal activities include
the provision of networked IT services globally; local, national and international
telecommunications services to customers for use at home, at work and on the move;
business broadband and
business internet services and products and
converged fixed/mobile products and services. BT consists principally of four lines
of business: BT Global Services, Openreach, BT Retail and BT Wholesale.
In the year ended 31 March 2011, BT Group's revenue was £20,076 million with profit
before taxation of £1,717 million.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and
encompasses virtually all businesses and assets of the BT Group. BT Group plc is
listed on stock exchanges in London and New York.
Contact Details: Kina Kara
81 Newgate Street
020 7356 5369
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